Privacy Policy

Last Updated: 20 August 2026

Shrishty Care Water Treatment Pvt. Ltd. respects your privacy and is committed to protecting the personal information you provide to us through our website, advertisements, lead forms, WhatsApp, phone calls and other communication channels.

This Privacy Policy explains how we collect, use and protect information provided by customers and potential customers.

1. Information We Collect

When you contact us, submit an enquiry or fill out a lead form, we may collect information such as:

• Full Name
• Phone Number
• Email Address
• Service or product requirement
• Type of property or site requiring service
• Preferred service time
• Other information voluntarily provided by you

2. How We Use Your Information

We use the information provided by you only for legitimate business purposes, including:

• Responding to your enquiry
• Providing RO service and repair
• Providing RO AMC services
• Providing new RO installation
• Providing commercial RO on rent
• Providing water treatment solutions
• Providing water softener solutions
• Preparing quotations and estimates
• Scheduling service visits
• Following up regarding your enquiry or service requirement
• Providing customer support

3. Communication With You

By submitting your contact information, you agree that Shrishty Care Water Treatment Pvt. Ltd. may contact you regarding the service, product or enquiry submitted by you.

We may contact you by phone, WhatsApp, SMS, email or other communication methods where appropriate.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

Your information may be shared only when reasonably necessary to provide the requested service, comply with applicable law, protect our rights, prevent fraud or fulfil a legitimate business requirement.

5. Meta / Facebook Lead Forms

If you submit your information through a Facebook or Instagram Lead Form, the information provided by you may be made available to Shrishty Care Water Treatment Pvt. Ltd. so that we can respond to your enquiry.

We will use such information for the purpose for which it was collected, including responding to your enquiry and providing the requested products or services.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for customer service, business operations, legal, accounting or other legitimate purposes.

8. Your Choices

You may request information about the personal data we hold about you or request correction or deletion of your information, subject to applicable laws and legitimate business requirements.

9. Third-Party Services

Our website and advertising activities may use third-party platforms such as Meta, Facebook, Instagram, Google, WhatsApp and other service providers. Their own privacy policies and terms may also apply to information processed through their platforms.

10. Children's Privacy

Our services and lead generation activities are intended for adults. We do not knowingly collect personal information from children for advertising or lead-generation purposes.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices or applicable requirements. Any updated version will be published on this page.

12. Contact Us

13. Consent

By submitting your information through our website, Facebook, Instagram or other lead-generation forms, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described above.